package com.crm.model.vo.callCenter;

import lombok.Builder;
import lombok.Data;
import lombok.experimental.Accessors;

import java.io.Serializable;

/**
 * @Description: 个人业绩-通话统计
 * @Author lixq-f
 * @Date 2021/4/27
 * @Version V1.0
 **/
@Data
public class CallStatisticsVO implements Serializable {


    /*总通话时长 单位：秒*/
    private Integer totalCallTime;
    /*电话个数*/
    private Integer phoneNum;
    /*有效电话数*/
    private Integer validPhoneNum;
    /*被恶意回复数*/
    private Integer maliciousReplyNum;
    /*优秀通话数*/
    private Integer goodCallNum;
    /*提炼话术*/
    private Integer wordsArtNum;
    /*通话警告*/
    private Integer talkWarnNum;
    /*投诉数*/
    private Double complaintNum;
    /*电话任务数*/
    private Integer phoneTaskNum;
    /*电话完成率*/
    private Double phoneCompleteRate;
    /*联系人数*/
    private Integer contactNum;
    /*联系人完成率*/
    private Double contactCompleteRate;
    /*业绩金额任务*/
    private Integer resultAmountTaskNum;
    /*业绩金额完成额度*/
    private Double resultAmountTaskRate;







}
